Dental Office Administration

The Dental Office Administration program provides students with a comprehensive overview of the office administrative skills and clinical information necessary for employment in modern dental offices. Students will receive detailed training in healthcare communications, medical language, and current dental procedures. Students will practical, hands-on field experience through the practicum component to further develop their readiness for employment.

General Admission Requirements:

• High school graduation or equivalent OR
• Mature student status(19 years old before starting classes and passing English Language Proficiency Admissions Requirements)

English Language Proficiency Admission Requirements

One of:

• IELTS minimum 5.5 overall
• TOEFL (iBT) 61 or higher
• Cambridge First (Pass) or higher
• PTE 45 or higher
• Duolingo English Test 90 or higher
• CELPIP 6
• Granville College English Program Level 6 Completion
• Completion of articulated English level from partner institution. These partners and required levels are:

Upon completion of this program the successful student will have reliably demonstrated the ability to:

• Demonstrate proficiency in applying dental office software applications to effectively process and securely store patient information.
• Define the requirements to manage the administrative and financial operations of a dental practice in compliance with guidelines and policies.
• Employ effective communication strategies with colleagues and clients to support the operations of a dental practice.
• Demonstrate understanding of dental terminology in communications with colleagues and clients.
• Identify proper financial and accounting procedures for a dental practice.
• Show evidence of understanding of adherence to the necessary professional and ethical standards required of a dental practice.

Students will be evaluated in each course required to complete the program.

Completion Requirements:

In order to successfully complete this program, students are required to:

• Complete each course/module in the program with a grade of 60% or higher;
• Maintained an overall attendance of 80%

• In Class: 100% hours of instruction delivered in a classroom or other setting, where instructors share the same physical space as students.
• Combined delivery (both in-class and distance): Instruction provided through a combination of in-class and distance delivery. Program may include a work experience component (in-person)

Dental Terminology 3rd Ed., Charline Dofka, Cenage, ISBN: 978-1133019718.

Dental Office Management 2nd ed., Cynthia Lamkin, Cenage, 2015, ISBN: 978-1133283119.

A Guide to Customer Service Skills for the Service Desk Professional, 4th Ed., Donna Knapp, Cenage, 2015 ISBN: 978-1-285-06358-4. Cengage.

Maxident Software

MS Office 365

Credential: Certificate

Homework Hours: 4 – 6 Hours Per Course

Apply Online

Take the Next Step Toward a Rewarding Career

Ready to get started? Complete the form below and a Granville College Admissions Advisor will contact you to discuss your career goals, program outlines and schedules, costs and any other questions you may have.

Congratulations on taking the next step to a fulfilling professional career!